Basically blaming me saying I didn't input the correct information or I deleted something. I told him, "All this work done was worthless and unusable." He could care less. Anyway, I call turbotax and they expected me to pay them the 3 for doing my taxes, I wanted this Payment taken out of the refund. I had been a happy user of Turbo Tax's online product until this year when it failed to transfer my previous year data and user info.
The income from my 1099 is missing however everything else is correct and labeled and deductions are even present. They sent me the corrected info I needed (big plus for IRS). Told him to refund my money so I could find a tax program that does have all info. After them hounding me for the fee I finally snapped. They cared about their money, if this was H&R block they would see I would get my money. When I called, after checking, they just "shrugged their shoulders" and offered no remedy, or compensation, even though this doubled my time preparing my return. I had to pay because I have a health savings account (HSA). The IRS wants to charge me 7 for setting up installment payments.
Although Turbo Tax is a secure and well-built program, users still sometimes have issues updating their software.
Some people with the very first version had trouble updating, but the manual update fixes it:https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business People come to Turbo Tax Answer Xchange for help and answers—we want to let them know that we're here to listen and share our knowledge.
You generally must file an amended return within three years of the date you filed the original return or within two years after the date you paid the tax, whichever is later.
First, fill out an amended federal income tax return, Form 1040X.
" or a generic statement such as "executable has encountered a problem." Only the Turbo Tax version for the current tax year can be updated – you cannot update a copy you purchased for a previous year because state and federal tax laws change from one year to the next.
Most problems that you might experience when attempting to update Turbo Tax are caused by improper settings on your computer, conflicts with certain software and hardware, and general Internet connectivity issues.